At Any Buy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make a purchase. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide to us directly, as well as data that is collected automatically when you interact with our website. The types of information we may collect include:

Personal Information:

• Account Registration Information: When you create an account, we collect personal details such as your name, email address, phone number, and shipping/billing addresses.
• Order Information: When you place an order, we collect your payment details, shipping address, and any other information needed to complete your purchase.
• Customer Service Information: If you contact customer support, we may collect information about your issue and any correspondence related to your inquiry.

Non-Personal Information:

• Usage Data: We automatically collect information about your use of the website, such as your IP address, browser type, device information, pages visited, and actions taken on the site.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user behavior on our website and provide a better user experience. Cookies help us remember your preferences, keep you logged in, and improve our services. You can manage your cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: We use your personal and payment information to process and fulfill your orders, including shipping and handling, and customer service inquiries.
• To Improve Our Services: We analyze user behaviour and interactions on our website to improve functionality, content, and overall user experience.
• To Communicate with You: We may use your email address to send order confirmations, shipping updates, promotional offers, newsletters, and other relevant communications. You can opt out of promotional emails at any time.
• To Provide Customer Support: We use the information you provide to assist with any inquiries or issues you may have regarding your orders or account.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, such as fraud prevention and dispute resolution.

3. How We Share Your Information

We take your privacy seriously and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Third-Party Vendors: We may share your information with trusted service providers (e.g., payment processors, shipping companies, customer support platforms) who help us operate our website and process transactions.
• With Your Consent: We may share your information with your consent or at your direction, such as when you request information from third-party vendors on our platform.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation to protect our rights or investigate fraud or legal violations.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption: Your payment information and sensitive data are encrypted using Secure Socket Layer (SSL) technology to prevent unauthorized access.
• Secure Storage: We store personal data in a secure environment protected by firewalls, encryption, and other security measures to prevent unauthorized access.
• Access Control: Only authorized personnel have access to your personal data, and they are required to maintain its confidentiality.

While we take appropriate security measures to protect your data, no method of data transmission or storage can be guaranteed to be 100% secure. We recommend that you take steps to protect your account, such as using a strong password and logging out after using your account.

5. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:

• Access Your Information: You can request a copy of the personal information we hold about you.
• Correct or Update Your Information: If your personal information is incorrect or outdated, you can request to update or correct it.
• Delete Your Information: You may request the deletion of your personal data, subject to certain legal or contractual obligations.
• Opt Out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

To exercise any of these rights, please contact us at support@anybuy.app.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on our website. Cookies are small text files stored on your device that help us remember your preferences, improve our website's functionality, and track user behaviour. You can manage your cookie preferences through your browser settings, including disabling cookies altogether, but this may impact your experience on our website.

7. Children's Privacy

Any Buy does not knowingly collect personal information from children under the age of 15. If we learn that a child under the age of 15 has provided us with personal information, we will take steps to delete that information.

8. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Any Buy. This Privacy Policy applies only to our website and does not cover third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@anybuy.app
• Phone: +27 87 078 2639